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HOW TO SHOP

For an easier orientation and a simple online shopping experience we prepared instructions on “HOW TO SHOP” in our online shop.

I. Searching for products If you want to find a specific product, you can search for it in two different ways:
1) Above the upper MENU, you can find the search field SEARCH THE ENTIRE STORE where you can enter the type of the product that you want to find (e.g. »basketball shoes«) or the name of the product (s.g. »Jordan Super.Fly 3«).
One or more products that correspond to your search will be shown.

2) In the upper menu, choose the main category of products that you are interested in (e.g. "SHOES", "MEN"), and then select the subcategory (e.g. "BASKETBALL", "PRICE" etc.).
All products in the selected category will be shown.


II. Selecting products By clicking on a picture of a product, detailed information will be shown.
Choose the suitable size and quantity.
Click the "Add to cart" button. The product will be moved to the shopping cart.
Then you can continue shopping or view your shopping cart to proceed to the checkout.
Do not miss our SPECIAL OFFERS that are always ready for you.


III. Entering your contact information Enter your contact and delivery information in the checkout form.


IV. Selecting the type of delivery
1) Delivery service – payment on delivery If you selected this option, the product(s) will be delivered to your specified address.
2) Delivery service – cash in advance, PayPal or credit card If you selected this option, the product(s) will be delivered to your specified address.
3) Personal pickup in the Grosbasket store at the address Ukmarjeva ulica 6, 1000 Ljubljana. 
If you selected this option, you can pick up your products personally in the Grosbasket store at the address Ukmarjeva ulica 6, 1000 Ljubljana. You can pay by credit card or cash.


V. Selecting the payment method
1) PayPal or credit card
2) Cash in advance
3) Payment on delivery

VI. Place order Review all information one more time.

VII. Confirmation of the order and summary of the purchase By clicking the "Confirm order" button, the order is sent to further processing.
You will be notified by email on all further steps to the email address entered during the registration process.


IF YOU REQUIRE ASSISTANCE IN CONNECTION WITH THE PURCHASE PROCEDURE, YOU CAN CONTACT OUR

Customer Support Centre

Telephone:  +386 59-344-580 
Mobile:         +386 31 357 680
E-mail: info@grosbasket.com